On June 26, 2024, we will be updating the Android Loner Mobile app to version 1.9.21.1. This update is for the Android app only.
The update includes general bug fixes for the Phone and Watch apps.
The update will also prompt you to change your device's battery usage setting to Unrestricted for the Loner Mobile app. This change will prevent your Android device from pausing Loner Mobile background tasks to save battery and resources, which can cause Loner Mobile to not work as expected.
If you have any questions about the update, please reach out to our Technical Support team.
North America (24 hours)
Toll Free: 1-877-869-7212 | support@blacklinesafety.com
United Kingdom (8am-5pm GMT)
+44 1787 222684 | eusupport@blacklinesafety.com
International (24 hours)
+1-403-451-0327 | support@blacklinesafety.com