Discontinue Blackline Legacy Portal — Dec 31, 2019

We would like to inform our customers that Blackline Safety will be shutting down its legacy Consumer portal (app.blacklinegps.com). Legacy products such as...

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Loner Mobile OS support changes - November 2019

In order to optimize the performance of the Loner Mobile app, we are discontinuing support for older operating systems on iOS and Android. Come November 2019,...

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Blackline Live Portal: Planned Maintenance Advisory — September 30, 2019 MDT / OCTOBER 1, 2019 BST, AEST

Dear Blackline Safety Customer,

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Delay in display of usage and compliance report

Update — September 19, 2019

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**RESOLVED** Cellular Communication Service Provider Interruption - September 17, 2019 MDT/ GMT, September 18, 2019 AEST

As a Blackline Safety customer, we would like to advise you that the service interruption our cellular communication provider was experiencing has been...

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Planned Satellite Service Provider Maintenance Advisory - September 11, 2019 MDT/GMT, September 12th, 2019 AEST

As a Blackline Safety customer, we would like to advise you that our Satellite communication provider Iridium has notified us about a planned maintenance that...

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What's new in the 3.421 firmware update

G7's newest firmware: 3.421 is coming! It will be rolling out Monday, September 9 G7's newest firmware update 3.421 features a variety of new features. These...

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BLACKLINE SAFETY IS DISABLING SUPPORT OF TLS 1.1 OR OLDER

Please be advised that effective August 1, 2019, Blackline will only support web clients using TLS 1.2 and newer.  Support for older TLS versions with known...

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*RESOLVED* Planned Cellular Communication Service Provider Maintenance - July 8, 2019 04:00 MDT/11:00 BST/20:00 AEST

As a Blackline Safety customer, we would like to advise you that our cellular communication service provider will be conducting a planned maintenance on July...

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*RESOLVED* Planned Satellite Service Provider Maintenance Advisory - June 20, 2019 MDT/BST, June 21, 2019 AEST

As a Blackline Safety customer, we would like to advise you that our Satellite communication provider Iridium has notified us about a planned maintenance that...

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What's new in Loner Mobile 1.9.5.2

The newest version of Loner Mobile is now available in your smartphone's corresponding app store. This version features:

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*RESOLVED* Planned Maintenance Advisory on June 10, 2019

Times updated June 7, 2019

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*RESOLVED* Planned Satellite Service Provider Maintenance Advisory - June 5, 2019 MDT/GMT, June 6, 2019 AEST

As a Blackline Safety customer, we would like to advise you that our Satellite communication provider Iridium has notified us about a planned maintenance that...

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*RESOLVED* Planned Maintenance Advisory on June 3, 2019

As a Blackline Safety customer, we would like to advise you that we will be conducting a planned System Maintenance on June 3, 2019 at 02:00 MDT/09:00...

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*RESOLVED* Configuration status improvements

Fix deployed May 31, 2019

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*RESOLVED* Planned Maintenance Advisory for May 10, 2019 21:00 MDT/ May 11, 2019 04:00 BST, 13:00 AEST

As a Blackline Safety customer, we would like to advise you that we will be conducting a planned System Maintenance on May 10, 2019 MDT/ May 11, 2019 BST and...

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What's new in Loner Mobile 1.9.4.6

The newest version of Loner Mobile is now available in your smartphone's corresponding app store. This version features:

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What's new in the 3.411 firmware update

G7's newest firmware update 3.411 features a variety of new features. These new features include:

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*RESOLVED* Planned Cellular Communication Service Provider Maintenance - March 5, 2019 21:00 MST, March 6, 2019 04:00 GMT/15:00 AEDT

As a Blackline Safety customer, we would like to advise you that our cellular communication service provider will be conducting a planned maintenance on March...

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*RESOLVED* Planned Satellite Service Provider Maintenance Advisory February 27, 2019 MST/GMT , February 28, 2019 AEDT

As a Blackline Safety customer, we would like to advise you that our Satellite communication provider Iridium has notified us about a planned maintenance on...

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*RESOLVED* Planned Cellular Communication Service Provider Maintenance - February 21, 2019 at 21:00 MST/ February 22, 2019 at 04:00 GMT/ 18:00 AEDT

As a Blackline Safety customer, we would like to advise you that our cellular communication service provider will be conducting a planned maintenance...

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*RESOLVED* Intermittent loading issues in Blackline Analytics

Resolved as of March 1, 2019

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*RESOLVED* Voice Communication Service Interruption - February 8, 2019

This interruption has been resolved as of of 08:46 MST

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Planned System Maintenance: February 9, 2019 MST/ February 10, 2019 GMT/AEDT

As a Blackline Safety customer, we would like to advise you that we will be conducting a planned system maintenance on February 9, 2019 MST/ February 10, 2019...

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New G7 configuration profile default settings

In order to improve our company configuration recommendations and help streamline new deployments, we have made adjustments to some of the default settings in...

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What's new in Loner Mobile - 1.9.3.6 update

Loner Mobile’s newest update is now available from your iPhone or Android’s corresponding app store. This update includes some cool new additions as well as...

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What's new in Loner Mobile - 1.9.2.8 update

Loner Mobile's newest update is now available from your iPhone or Android's corresponding app store. This update includes some cool new additions as well as...

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Voice Communication Intermittent Service Interruption - November 5, 2018

As a Blackline Safety customer, we would like to advise you that we are currently experiencing intermittent issues with our voice communication service...

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Compatibility issue with Loner Mobile and iOS 12.0

Updated on November 27, 2018

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Planned Satellite Service Provider Maintenance Advisory November 1, 2018 MDT/ GMT, November 2 , 2018 AEDT

As a Blackline Safety customer, we would like to advise you that our Satellite communication provider Iridium has notified us about a planned maintenance on...

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Improvements to bump test and calibration reminders

An update is being made to G7’s firmware to alter the behavior of the bump test and calibration reminder intervals. This update allows these intervals to work...

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Introducing push-to-talk

WHAT IS PUSH-TO-TALK? Push-to-talk allows G7c to function similarly to a walkie-talkie, where G7c devices in the same organization and on the same channel will...

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Introducing G7 Pump

WHAT IS A PUMP CARTRIDGE? G7’s pump cartridge is a plug-and-play cartridge Blackline offers that you can attach to G7. This cartridge allows you to test...

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Floorplans in Alert Management

Focused floorplan view in alert management A new Blackline Live update has been rolled out that focuses the map view while managing an alert in the portal....

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Blackline Analytics — Asset utilization reports

Another set of reports has been added to Blackline Analytics — these new asset utilization reports deliver valuable visuals and information logs about devices...

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Planned Cellular Communication Service Provider Maintenance Window — October 3, 2018 UTC/MDT/BST

As a Blackline Safety customer, we would like to advise you that our cellular communication service provider will be conducting a planned maintenance...

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Update to Location Beacon

Blackline’s Indoor Location Technology is getting an upgrade in order to support new G7c hardware. With this transition, there are a few important things to...

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Planned Cellular Communication Service Provider Maintenance Window, Tracking Products - September 15, 2018

As a Blackline Safety customer, we would like to advise you that our cellular communication service provider will be conducting a planned maintenance on...

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Planned Cellular Communication Service Provider Maintenance Window - September 15, 2018

As a Blackline Safety customer, we would like to advise you that our cellular communication service provider will be conducting a planned maintenance...

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Setting device language

Device language is now becoming a configurable setting in the G7 configuration profile. Previously, device language could be changed on the device itself, but...

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Loner Mobile update - version 1.9

Loner Mobile's newest update is now available for download. iPhone users can expect to see version 1.9.0, and Android users can expect to see version 1.9.0.1.

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Blackline Analytics — Alerts report

We are excited to be introducing a new report as part of our analytics feature on Blackline Live. Blackline Analytics is a collection of interactive and highly...

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Introducing mass notifications

Mass notifications are now available to every organization on Blackline Live, and allow portal managers to send messages to their fleet simultaneously. In...

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Quick assign your devices

Edited September 6, 2018

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Planned Cellular Communication Service Provider Maintenance Window - August 18, 2018

As a Blackline Safety customer, we would like to advise you that our cellular communication service provider will be conducting a planned maintenance on August...

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Loner Mobile check-in feature update

Loner Mobile is getting an update to the check-in timer, where users can set their timer without the need to stop monitoring. This update also features...

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Planned Satellite Service Provider Maintenance Advisory August 2, 2018 MDT/BST/UTC

Planned Satellite Service Provider Maintenance Advisory August 2, 2018 MDT/BST/UTC As a Blackline Safety customer, we would like to advise you that our...

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PLANNED SYSTEM MAINTENANCE: July 25, 2018 MDT / July 26, 2018 BST/UTC

As a Blackline Safety customer, we would like to advise you that we will be conducting a Planned System Maintenance on July 25, 2018 MDT / July 26, 2018...

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Bump test and calibration certificates

Edited August 8, 2018

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Cancelled: PLANNED CELLULAR COMMUNICATION SERVICE PROVIDER MAINTENANCE WINDOW - July 22, 2018

NOTE: This planned maintenance has been cancelled, your service will not be affected.

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Explore device data with Blackline Analytics

Edited October 24, 2018

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Introducing configuration modes

Edited February 11, 2019

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Cancelled: Planned Cellular Communication Service Provider Maintenance Window - July 8, 2018

NOTE: This planned maintenance has been cancelled, your service will not be affected.

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New G7 configuration profile

To improve the user experience for our customers, Blackline is introducing a newly-designed G7 configuration profile page in Blackline Live. This updated...

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New configurations page

Blackline Live’s device configuration is getting a new look! To match the sleek, modern appearance and improved functionality of the new pages introduced with...

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May/June Seminar Dates

May/June Seminars The following training seminars will take place on various devices. Each seminar will feature a Blackline Engagement Manager live in front of...

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Unplanned System Maintenance, April 13

Seamless Maintenance Windows Our Software team uses seamless maintenance windows to maintain our infrastructure, ensure that security standards up-to-date and...

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Unplanned System Maintenance, April 12

Seamless Maintenance Windows Our Software team uses seamless maintenance windows to maintain our infrastructure, ensure that security standards up-to-date and...

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Planned System Maintenance, April 10/11

As a Blackline Safety customer, we would like to advise you that our Satellite communication provider Iridium has notified us about a planned maintenance on...

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G7 Firmware Release Notes

G7 firmware updates to Blackline devices are deployed wirelessly in real-time, providing no device downtime or interruptions for users.

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Blackline Live Winter18 Update

About this update Our Winter18 update article provides more information about this update that includes a new look and the option to centralize customer...

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Planned System Maintenance, November 24/25

November 24th, 2017 MST / November 25, 2017 GMT/AEDT As a Blackline Safety customer, we would like to advise you that we will be conducting a Planned System...

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Service Provider Planned Maintenance 9

As a Blackline Safety customer, we would like to advise you that one of our cellular communication providers will be conducting a planned maintenance on...

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