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Blackline Live Log in Security

To protect Blackline Live against attempts at unauthorized access and brute force hacking attacks, we have recently implemented stricter log in security measures.

Log in Attempts

If you attempt to log in to Blackline Live and receive the following error message, it means that your email or password was entered incorrectly. Check that you have entered each correctly, then try to log in again.

Invalid credential

If you continue to enter your email or password incorrectly, you will see the following error message.

Email or password error

Select Forgot your password and follow the prompts to reset it.

If you are unable to reset your password or continue to experience problems logging in to Blackline Live, please contact Technical Support.


North America (24 hours)

Toll Free: 1-877-869-7212 | 

United Kingdom (8am-5pm GMT)

+44 1787 222684 |

International (24 hours)

+1-403-451-0327 |