Blackline Safety
Support

To serve you better while reducing our environmental footprint, on August 11, 2025, we will begin shipping G6 orders of 60 devices or more in bulk-packaging boxes rather than individual boxes. This will greatly reduce the amount of packaging you have to manage and recycle as you distribute your device fleet.

We are now offering a new pump stone particulate filter product. This new pump stone particulate filter replaces our previous version, which no longer met Blackline’s high standards for performance and reliability. We’re confident that the new filters will deliver consistent performance in the field.

We’ve identified an issue in the latest version of the Loner Mobile app (v2.0.0) that may affect users who use the Check-in on GPS motion and/or No motion settings. In some situations, the app may not correctly interpret detected speed, which can trigger false alert notifications.

We’re excited to announce that by July 24, 2025, we will be updating the navigation on several pages in Blackline Live! New device type filters are being introduced on the Devices, Configuration profile, Groups, and Docks pages to improve usability and streamline navigation.