fall detection and no motion - explained

Blackline's G7 devices are equipped with the ability to detect if a user has fallen (fall detection) or is motionless for a period of time (no motion). These...

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Using Loner Mobile with your smartwatch

Loner Mobile versions 1.9.4.6 or newer leverage smart watch compatibility. You can now use your Apple Watch or Android Wear to perform key actions of the Loner...

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Loner mobile location settings

When using Loner Mobile on your smartphone, the app will prompt you to enable location services. The following article outlines details around this.

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G7's default calibration gas setpoints

G7's calibration gas set points can be customized from the configuration profile on Blackline Live. The following article outlines the default calibration...

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G7 and Bluetooth Accessories

With the release of firmware 3.421, G7 now supports the handsfree Bluetooth profile. This means that G7 can connect to audio accessories that support this...

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Barcode scanner recommendations

Blackline Live’s quick assign page has been designed to be used with a standard barcode scanner. The page will allow you to quickly assign Blackline devices to...

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Bump tests and calibrations on G7

How does the calibration or bump test interval work?

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Search on live maps

In order to make it easier to find and focus on specific online devices, Blackline has implemented a live map search. This search functionality will allow you...

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Display assigned team member on G7

This feature allows you to check who has been assigned to a device through its interface. This can be helpful when devices are stored or left to charge, and...

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Universal search in Blackline Live

It’s now easier than ever to find resources in Blackline Live. Whether you have an ID number and don’t know what kind of device it’s attached to, or you just...

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Gas sensor cross sensitivity

What is gas sensor cross sensitivity? Cross sensitivity is a phenomenon that occurs when a sensor shows readings for a gas that is not the target gas. This...

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Exporting data from Blackline Analytics

Blackline Analytics displays data from your device fleet in a comprehensive and highly visual way, using charts and graphs to demonstrate trends and allow for...

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Wearing G7

Blackline recommends wearing G7 in one of two places for the most accurate gas reading and safety detection: clipped to your chest or your hip.

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“Under repair” device feature

Edited May 28, 2019 What does “under repair” mean? “Under repair” is a flag or indicator that can be applied to a G7 device in order to communicate that it...

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G7 configuration status

G7 configuration profiles now provide more insight to the state of a configuration on your device. With our latest portal update, you will notice that G7...

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Improved search function on profile pages

In order to make it easier than ever to add team members and devices to profiles, Blackline has enabled a search feature in the contact and device selection...

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Manually bump testing G7 with multiple gas cylinders

In the case that you do not have one gas cylinder containing the entire gas mix to bump test your G7 device, multiple cylinders can be used to bump test...

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Pairing new G7x devices with your organization’s Bridge network

When receiving a new G7x, it will first need to be paired to your organization’s Bridge network. Pairing devices is a one-time setup step. After being paired,...

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Blackline Live password policy

We require passwords in Blackline Live to be strong and secure. Passwords must contain the following: A minimum of 8 characters One upper-case letter One...

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Gas sensor readings report

Blackline Safety is excited to introduce a new and improved version of our previous incident report. This new gas readings report will plot gas readings over...

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PTT Feedback Program

If you are using a push-to-talk (PTT) enabled G7c device, you may have opted in to our PTT feedback program. Below you can view or download the PTT feedback...

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Call emergency response contact’s assigned device

Some companies work in facilities where cellphones are not permitted, making it difficult to contact emergency responders on-site in the case of an alert. In...

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Using G7 Pump

How do I use pump?   G7's multi-gas pump cartridge utilizes configuration modes to enable and disable the pump. Configuration modes allow G7 to temporarily...

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Configuration modes

Edited May 8, 2019 What is a configuration mode? Configuration modes are accessible through the configuration profile. Each profile can now support up to a...

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Introducing pump run mode

What is pump run mode? With the release of G7’s multi-gas pump cartridge, a new device mode is being introduced to accompany it. This mode is unique in that a...

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Operating G7 in cold weather

The following article outlines the impact cold weather can have on G7's sensors and battery life. Like most portable gas detectors on the market, G7 has a...

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Installing G7's plastic belt clip

Blackline Safety offers a plastic belt clip to replace the metal alligator clip G7 devices ship with. If you are interested in ordering a plastic belt clip,...

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Transferring gas out exhaust

When looking at the back of G7 Dock, the gas out exhaust is the connector on the far left side of the dock. It is used to transfer calibration gas to a safe...

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Cartridge and device care

If your G7 or cartridge needs to be cleaned, it is important steps are taken to avoid sensor contamination. Gas sensors are susceptible to contamination by a...

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Calculating STEL and TWA

Time weighted average (TWA) Time weighted average (or TWA for short) is the average allowable amount of gas exposure during an eight-hour period.

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G7x and G7 Bridge over-the-air firmware updates

It is important to note that your G7 Bridge and G7x need to be powered on, have solid green connectivity lights and be in cell coverage in order to download...

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G7c over-the-air firmware updates

Updated September 11, 2019   It is important to note that your G7c must be powered on and have a solid green connectivity light in order to download firmware...

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Configuring G7 Dock from Blackline Live

Edited December 20, 2018 Dock configurations were previously not visible on the portal, and could not be configured without calling in to Blackline’s Customer...

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Blackline Analytics full screen mode

We now have a new full screen feature on the Blackline Analytics page in order to make our reports easier than ever to look at — especially on mobile! You will...

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Blackline Analytics — Using the Device logs report

Blackline Analytics now includes a Device logs report — this report is made up of a single table that includes information on all events reported to a device...

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Explore device data with Blackline Analytics

Edited February 11, 2019 Blackline Safety prides itself on providing customers with frequently updated data from their device fleet in the form of...

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How to test phone numbers in Blackline Live

The ability to test team member phone numbers is now available on Blackline Live. This feature will send a test SMS message to the listed mobile phone number...

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Maintaining monitoring organizations

Blackline Live’s relationship structure makes it possible for monitoring services to manage and monitor their customers’ devices directly within the Blackline...

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Using push-to-talk (PTT)

Edited August 16, 2019

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Bump tests and Calibration with Chlorine

Previously, G7 Dock did not support the bump test or calibration with chlorine. After testing, we have found a solution to allow G7 Dock to successfully bump...

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Pairing devices with G7 Bridge

G7 Bridge and G7x come paired when shipped directly from Blackline. If you have purchased from a distributor (or are a distributor yourself), or have recently...

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Alert audio troubleshooting

For monitoring centres and self-monitored companies, Blackline Live’s alert banner is an extremely useful tool for quickly managing incoming alerts. A...

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Why Indoor Location Technology?

Indoor Location Technology and Blackline's Location Beacon are an important addition to accurately locate employees when working indoors. The following...

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G7 Charging and Mounting Options

Edited November 26, 2018 For G7 solutions to provide value for your personnel, they must be easily accessible and charged, ready for use. Many businesses...

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g7 quad-gas cartridge sensor options

G7 SUPPORTS TWO, THREE, FOUR — AND SOON, FIVE-GAS CONFIGURATIONS G7 Quad-gas Cartridge configuration is straightforward, supporting two, three and four gas...

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Using G7 devices — specific absorption rate

G7 SAFETY MONITORING Your employer has asked you to wear G7 safety monitoring technology to help ensure your wellbeing when working alone. G7 wearables...

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Cleaning G7's microphone and speaker

Upon start-up, G7 will test its lights, sound, vibration and ambient noise. If your sound test fails, it is likely that your microphone or speaker is dirty and...

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Relationships | Winter18 Update

Relationships are a one-way link between two businesses, where one business is allowed to manage or monitor the other’s resources. Relationships always involve...

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Groups | Winter18 update

With the Winter18 update comes the addition of groups. Groups allow you to bundle your devices and share them with select account users. You can make as many...

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Team Members | Winter18 Update

With the launch of the Winter18 update comes the replacement of Blackline Live’s address book with the team members page. This new page serves to organize all...

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Devices | Winter18 Update

Devices Page Formerly the device users page, the devices page has received an updated look as well as additional features with the Winter18 update. The...

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Editing your information | Winter18 update

Updated October 15, 2019

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Blackline Live Winter18 update

Update — Winter18 is now live With this roll-out comes a host of new features and pages, as well as updates to improve the usability of existing pages. Explore...

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Multiple Language Support

To support safety monitoring customers around the world, Blackline Safety has launched support for multiple languages within our Blackline Live web-based...

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Gas Regulators

What is a regulator? Regulators are an accessory that attaches to a gas cylinder. They regulate the amount of gas flowing from the cylinder. NOTE: There are...

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Certifications

Below you will find certifications for Blackline devices. If your device is not listed, it is not certified at this time.

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Replacing Filters

The following article will walk you through how to change the filters on your G7's quad-gas or single-gas cartridge. Replacement filters can be purchased from...

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Accessing the Blackline Web Application

Using Blackline's software applications - such as the Loner Safety Portal - does not require the installation of specialized software. Any of the supported web...

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Device Communication

This graphic illustrates how Blackline devices communicate with the Blackline Safety Network. Data travels from each device to the network through cellular and...

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Blackline Safety System

This graphic shows the different parties involved in Blackline's safety system, and how they are connected and communicate. An organization representative can...

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Placing Your Location Beacons

This guide will explain how to position Location Beacons in the Blackline Live portal. Correct set up of Location Beacons is crucial in order to make sure that...

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Preparing Your Floor Plan Files for Blackline Live

Use this guide in order to help you prepare your floor and site plan files for the Blackline Live portal. By following these guidelines you can help ensure...

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Loner Bridge Troubleshooting

How do I know if my Loner 900 is connected to Loner Bridge? Check your Loner 900 SureSafe™ indicator light. The SureSafe light on the Loner 900 indicates...

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How To Avoid False Alerts

Loner Bridge/900 System Do’s and Don’ts

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Messaging a Loner Bridge

Self-monitored customers may need to message a Loner Bridge for multiple reasons. Some of these reasons include: checking if a device user is OK or following...

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How the SureSafe and LiveResponse Lights Work

SureSafe™ light The SureSafe monitoring light tells you when your device is connected to the Blackline Safety Network and ensures that your safety is being...

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How Check-Ins Work

Checking in Checking in tells monitoring personnel that you are OK. The amount of time between check-ins and the amount of time the pending alarm sounds are...

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Alarms vs. Alerts

Local Alarms occur on the device Remote Alerts occur in the Blackline Live portal

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Calling A Loner M6

Self-monitored customers may need to call a Loner M6 for many reasons. Some of these reasons include: checking if a device user is OK, or following up on an...

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Blackline Safety Device Usage Reports

The Blackline Safety device usage report is designed to give visibility into how much each device is being used and by whom.

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Blackline Safety Alerts Report

The Blackline Safety Alerts report is designed to give visibility into the types of alarms your team is generating, and how long it is taking to act on these...

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