Please be advised that effective August 1, 2019, Blackline will only support web clients using TLS 1.2 and newer. Support for older TLS versions with known security vulnerabilities will be dropped.
WHAT IS TLS?
The TLS protocol is used to create a secure channel during an Internet connection, typically between client and server. This change will support more performant, secure connections, helping advance a safer browsing experience for everyone.
We understand that the security of your data is important, and we are committed to staying current with security best practices, including the use of modern encryption tools and the deprecation of older insecure tools. Up-to-date systems using modern web technologies should not be impacted by this change. Major browser vendors have supported TLS 1.2 for some time now, and in October 2018, all major vendors announced that the older protocols will no longer be supported starting in early 2020.
WHO WILL BE IMPACTED?
Anyone using older, unsupported, and insecure web technologies which do not support TLS 1.2 or newer will be impacted.
WHAT SHOULD I DO?
Blackline Safety advises to switch to a more secure, modern web browser version in order to access the Blackline Live portal.
WHICH BROWSERS WILL NOT BE SUPPORTED AFTER THIS CHANGE?
- IE 10 or older
- Edge 11 or older
- Firefox 26 or older
- Chrome 29 or older
- Safari 6.1 or older
HOW DO I CHECK MY BROWSER SUPPORT?
Qualys (SSL Labs) provides a number of free Internet security tools, including a page to check whether your browser supports modern encryption protocols.
Please visit their page and check the details in the “Protocol Support” box near the top of the page. If your browser supports TLS 1.2, it means that this change should not impact you.
If you have questions regarding this change, please contact our Customer Care team at : firstname.lastname@example.org.