Changes to Return For Evaluation (RFE) Program For Out of Warranty Products
September 27, 2024
Effective October 1, 2024, Blackline Safety is simplifying our North American RMA – Return For Evaluation program for out of warranty products by introducing a fixed price schedule for hardware evaluation and repair service.
This change will ensure you quickly receive all the information you need to decide how to proceed with your out-of-warranty product repairs. Every evaluation and repair includes a comprehensive review of the device.
This change applies to our North American program only. Our European and Rest of World programs are not changing at this time.
If you have any questions, please contact Customer Care.
CUSTOMER CARE
North America (24 hours)
Toll Free: 1-877-869-7212 | support@blacklinesafety.com
Europe (8am-5pm GMT)
+44 1787 222684 | eusupport@blacklinesafety.com
International (24 hours)
+1-403-451-0327 | support@blacklinesafety.com
