G7 EXO End-of-Life Notice & Transition to EXO 8

Blackline Safety is officially retiring the G7 EXO area monitor as we transition to EXO 8, our next-generation area monitoring solution.

EXO 8 is the world's only direct-to-cloud connected portable area monitor, capable of detecting up to eight gases and gamma radiation in a rugged, easy-to-use drop-and-go device. With no expensive infrastructure or complicated setup required, EXO 8 ensures seamless deployment and reliable performance in industrial worksites, confined space entries, and public safety applications.

Key Dates to Know

• End-of-Sale:
  • Canada, United States, United Kingdom, and Europe: February 15, 2025
  • Rest of the World: July 30, 2025 or when in-country certifications are complete
• End-of-Support:
  • February 29, 2028, or the end of the warranty period, whichever is greater.
• Warranty Support: Advanced replacements will be provided an EXO 8.
• Out-of-Warranty Support: Device repairs will be available until the end-of-support date or until replacement components are depleted, whichever comes first.
• Firmware Support: We will continue to provide firmware updates (bug fixes and minor enhancements) for G7 EXO until the end-of-support date.

We appreciate your support as we continue to innovate for a safer workplace.

Please see below for answers to frequently asked questions.

Frequently Asked Questions (FAQ)

General Information

What does "end-of-life" mean for G7 EXO?
End-of-life (EOL) signifies the final phase of a product’s lifecycle.

As of February 15, 2025 for Canada, USA, UK and Europe, and July 30, 2025 for the rest of the world, G7 EXO will no longer be available for purchase. Support for G7 EXO will end on February 29, 2028.

Why is Blackline Safety discontinuing G7 EXO?
The transition to EXO 8 reflects our commitment to innovation. EXO 8 provides enhanced capabilities, including the ability to detect up to eight gases and gamma radiation, ensuring better protection for workers and worksites.

Will current orders for G7 EXO still be fulfilled?
Yes, orders for G7 EXO will be fulfilled based on available inventory. Once inventory is depleted, all new area monitor purchases will be fulfilled with EXO 8. We ask that the purchase order be updated to reflect the comparable EXO 8 configuration.

Product Support and Service Continuity

Will G7 EXO units continue to function after the EOL date?
Yes, G7 EXO units will remain functional unless damaged. The EOL announcement does not impact the core functionality of existing devices.

How long will Blackline Safety continue to support G7 EXO?
Support will continue until February 29, 2028, or the end of the warranty period, whichever is greater.

What support services will remain available?
Until the end-of-support date, the following services will be available:

• Firmware Updates: Bug fixes and minor enhancements.
• Repairs: Warranty repairs will continue until parts are depleted.

Will G7 EXO remain compatible with Blackline Safety’s software?
Yes, G7 EXO will continue to integrate with Blackline Live and other relevant software applications. However, upgrading to EXO 8 ensures access to the latest features and ongoing support.

Warranty and Contract Management

What happens to existing warranties and service contracts for G7 EXO units?
Existing warranties and service contracts will be honored as per their original terms. If replacement parts are unavailable, you will be offered a path to EXO 8 upgrade on a case-by-case basis.

Industry and Regulatory Compliance

Are there any regulatory implications for using G7 EXO post-EOL?
G7 EXO will remain functional, but you should review industry regulations to ensure compliance. Upgrading to EXO 8 ensures alignment with the latest standards.

For any further questions, please contact our Technical Support team.

Technical Support

For questions or assistance, please contact our Technical Support team. 

North America (24 hours) 

Toll Free: 1-877-869-7212 | support@blacklinesafety.com 

United Kingdom (8am-5pm GMT) 

+44 1787 222684 | eusupport@blacklinesafety.com 

International (24 hours) 

+1-403-451-0327 | support@blacklinesafety.com