As part of our commitment to sustainability and to reduce waste, on June 30, 2023, Blackline Safety will begin piloting a QR Quick Start card for G7c, G7x, and cartridge shipments.

This card will take the place of the following printed documents that were previously included in the packaging:

Getting Started Guides
Declaration of Conformity
Compliance information
Calibration certificate (except where manual calibration is required)

The QR code on the Quick Start card will take you directly to the applicable page on the Blackline Support Center website, where you can find every document that was previously included in the packaging. You will also find translations for each document, and a wealth of other support information for your devices, including the Technical User Manual and support articles.

In addition to the Quick Start card, the following documents will still be printed and included with each G7c/G7x device and cartridge shipment:

Intrinsic Safety information
Manual cartridge calibration cards (when applicable)
Temporary notifications (when applicable)

This pilot will take place for 90 days, during which we welcome your feedback. If you have any comments on this initiative, please email Technical Support at support@blacklinesafety.com.

FAQ

WHY ARE WE SWITCHING TO QR codes?

We are switching to the QR Quick Start card as part of our commitment to sustainability and to reduce waste.

when does this take effect?

Starting June 30, all shipments of G7c/G7x, including cartridges, will be supplied with Quick Start cards.

A 90-day period to submit feedback regarding the initiative will also begin on June 30. Please send any feedback to support@blacklinesafety.com.

Is this for mobile devices only?

No. Each product will have a Quick Start card with a QR code and a web address that can be accessed using any device connected to the internet.

What should I do If I have limited internet access?

If needed, you can print the latest documents from the Blackline Support Center site and distribute them to staff as required during onboarding and device distribution.

If you know that you or your staff will need documents while you are in areas with limited or no internet connectivity, we recommend that you print materials from the Blackline Support Center prior to going.

WHAT IF MY DEVICE WON’T SCAN THE QR CODE?

There are several QR code scanning applications that you can download for free. If one doesn’t work, you can try another.

You can also go directly to the Blackline Support Center site on your computer. The QR Quick Start card included with each device allows you to scan the QR code or enter the web address into any browser.

What support documents are available through the QR Code?

The following documents are available by scanning the QR code or entering the web address:

Technical User Manuals
Getting Starting Guides
Declaration of Conformity
Compliance information
Calibration certificates
All available translations

ARE THE DOCUMENTS from the QR CODE PRINT-FRIENDLY?

Yes. All documents available on the Blackline Support Center site are PDFs and can be easily printed using 8.5 x 11 (letter size) paper.

What translations are available via the QR code?

All translations posted on the Blackline Support Center site are available via the QR code or by entering the web address into any browser.

IS THERE RESTRICTED ACCESS TO ANY OF THE QR CODES/DOCUMENTS BASED ON LOCATION?

No. Any document available via the QR codes can be accessed anywhere, at any time, as long as you have internet access.