Mass notifications are now available to every organization on Blackline Live, and allow portal managers to send messages to their fleet simultaneously. In evacuations, natural disasters or other high risk emergency situations, you can notify your fleet immediately without having to message each individual device.
Mass notifications are available now to all organizations.
Sending a mass notification
Mass notifications will be sent to any online G7 devices, including G7c, G7x and G7Bridge. You will need a group admin role in the All devices group in order to successfully send a mass notification.
- 1. Navigate to the mass notifications page through the main menu — it will be listed under the Resources sub-menu.
- 2. Ensure you have an organization selected. You are not permitted to send a message while "Show all" is selected.
- 3. Type out a message to send to the organization’s G7 devices. Ensure that it can fit two lines of 16 characters.
- 4. Press send to send the message to all online devices.
Receiving a mass notification
Online devices that receive the message will go into a yellow warning alarm to inform the user that they have received a message. The message will be displayed on the device’s screen.
Blackline Live will generate a message alert for every online device that receives the notification. These alerts will need to be resolved individually.
For the initial release of this feature, we have limited mass notifications to 40 online devices. We are constantly working to enhance the functionality of this page, and will continue to update it as improvements are made.
For more information, contact our Customer Care team.