*RESOLVED* Planned Cellular Communication Service Provider Maintenance - March 5, 2019 21:00 MST, March 6, 2019 04:00 GMT/15:00 AEDT
March 5, 2019
As a Blackline Safety customer, we would like to advise you that our cellular communication service provider will be conducting a planned maintenance on March 5, 2019 21:00 MST, March 6, 2019 04:00 GMT/ 15:00 AEDT
All devices requiring cellular communication may be impacted. Please keep in mind that your device is connected to the cellular network when it is displaying a solid green light. In the event that your device has a flashing green light you should revert back to your company's secondary safety protocol. Messages will be delayed but not lost during this maintenance.
The duration of the maintenance is planned for up to one and a half hours. You may experience a brief service interruption during that time frame.
Start: March 5, 2019 - 21:00 MST
Start: March 6, 2019 - 04:00 GMT
Start: March 6, 2019 - 15:00 AEDT
End: March 5, 2019 - 22:30 MST
End: March 6, 2019 - 05:30 GMT
End: March 6, 2019 - 16:30 AEDT
* Click Here to view additional time zones.
Safety Products Affected
- M6/ M6i - ONLY device ID's starting with 316xxxxxxxx
Contact Us
If you have any questions regarding this service interruption, please feel free to contact Blackline's Customer Care team.
Email: support@blacklinesafety.com
North America phone number: 1-877-869-7212
Blackline Safety Europe phone number: +44 1787 222684
International phone number: +1-403-451-0327
Live Chat: http://support.blacklinesafety.com/
