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Planned Cellular Communication Service Provider Maintenance - November 28, 2019 14:00 MST/21:00 GMT - November 29, 2019 08:00 AEDT

As a Blackline Safety customer, we would like to advise you that our cellular communication service provider will be conducting a planned maintenance on November 28, 2019 14:00 MST/21:00 GMT - November 29, 2019 08:00 AEDT.

All devices requiring cellular communication may be impacted.  Please keep in mind that your device is connected to the cellular network when it is displaying a solid green light. In the event that your device has a flashing green light you should revert back to your company's secondary safety protocol.  Messages will be delayed but not lost during this maintenance.

The duration of the maintenance is planned for up to three hoursThere could be a short disturbance with up to 10 minutes of service interruption during that time frame.

Start: November 28, 2019 -  14:00 MST
Start: November 28, 2019 -  21:00 GMT
Start: November 29, 2019 -  08:00 AEDT

End: November 28, 2019 - 17:00 MST
End: November 29, 2019 - 00:00 GMT
End: November 29, 2019 - 11:00 AEDT

* Click Here to view additional time zones.

 

Safety Products Affected

  • G7c
  • M6/ M6i
  • Loner IS
  • Loner SMD

 

Contact Us

If you have any questions regarding this service interruption, please feel free to contact Blackline's Customer Care team.

Email: support@blacklinesafety.com
North America phone number: 1-877-869-7212
Blackline Safety Europe phone number: +44 1787 222684
International phone number: +1-403-451-0327