Planned Cellular Communication Service Provider Maintenance Window

As a Blackline Safety customer, we would like to advise you that our cellular communication service provider will be conducting a planned maintenance on October 3, 2018 16:00 MDT/22:00 UTC/ 23:00 BST.

All devices requiring cellular communication may be impacted. Please keep in mind that your device is connected to the cellular network when it is displaying a solid green light. In the event that your device has a flashing green light you should revert back to your company's secondary safety protocol. Messages will be delayed but not lost during this maintenance.

The duration of the maintenance is planned for 3 hours with up to 15 minutes of service interruption.

Start: October 3, 2018 - 16:00 MDT
Start: October 3, 2018 - 22:00 UTC
Start: October 3, 2018 - 23:00 BST

End: October 3, 2018 - 19:00 MDT
End: October 4, 2018 - 01:00 UTC
End: October 4, 2018 - 02:00 BST

Safety Products Affected

G7c
M6/ M6i
Loner IS
Loner SMD

Contact us

If you have any questions regarding this service interruption, please feel free to contact Blackline's Customer Care team.

Email: support@blacklinesafety.com
North America phone number: 1-877-869-7212
Blackline Safety Europe phone number: +44 1787 222684
International phone number: +1-403-451-0327
Live Chat: http://support.blacklinesafety.com/