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As a Blackline Safety customer, we would like to advise you that our Satellite communication provider Iridium has notified us about a planned maintenance that they will be conducting on September 11, 2019 MDT/GMT, September 12th, 2019 AEST
"...This is a maintenance advisory from Iridium. During the time frame provided, Iridium will be performing maintenance. Iridium will take every step possible to minimize potential impact to service availability. Additional notification will be provided to alert you of any changes in status if an outage or degradation occur during this maintenance event."
Devices operating outside of cellular coverage may be impacted. Any devices located in cell coverage will not be affected as they will switch from satellite to cell coverage.
Please keep in mind that your device is connected when it is displaying a solid green light. In the event that your device has a flashing green light, please revert to your company’s secondary safety protocol.
Please review the important details below for schedule information:
Maintenance window information
The duration of the maintenance is planned for 1 hour, with no expected downtime. In the event there is downtime, messages might be delayed but not lost during this maintenance .
- Start: September 11, 2019 - 10:00 MDT
- Start: September 11, 2019 - 16:00 GMT
- Start: September 12, 2019 - 02:00 AEST
- End: September 11, 2019 - 11:00 MDT
- End: September 11, 2019 - 17:00 GMT
- End: September 12, 2019 - 03:00 AEST
* Click Here to view additional time zones.
SAFETY PRODUCTS AFFECTED
- Loner 900 /Bridge
- G7X/ Bridge
CONTACT US
If you have any questions regarding this service interruption, please feel free to contact Blackline's Customer Care team.
Email: support@blacklinesafety.com
North America phone number: 1-877-869-7212
Blackline Safety Europe phone number: +44 1787 222684
International phone number: +1-403-451-0327 |
